The Harrian Law Firm found itself at the center of a social media storm after a video of its owner’s wife making racist comments spread online. The Facebook video racked up more than 20,000 shares, 12,000 reactions, and close to 9,000 comments. A personal moment turned into a nightmare that would shake a professional business to its core. The backlash hit The Harrian Law Firm PLC hard. This small practice of less than 10 people couldn’t handle the flood of about 1,300 negative reviews online. Their phone lines jammed with so many calls that no one could get through. The owner, Robert Harrian, woke…
Harrian Law Firm
